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Window treatment not showing up as a category option

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am running as GMB page for a drapery company, I wish to use window treatment as my primary category (this is the category all my competitors are using) however Window treatment not showing up as a category option in the dropdown. When I try to type it in manually it gives me an error that it isnt an available category

3 Expert replyverified_user

Re: Window treatment not showing up as a category option

Top Contributor
# 2
Top Contributor
we all are supposed to select the closest possible category of their actual default list of categories. There is no option to request a new category or any custom category
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Window treatment not showing up as a category option

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

If I do a search for Drapery Woodbridge, The local results all have window treatment as their category and I see here that it is a category or at least it was at some point, I just don't understand why I cant select it.

Re: Window treatment not showing up as a category option

Community Manager
# 4
Community Manager
Hi there Meir,

Can you please take a screen shot of the error message you are getting for me?

Re: Window treatment not showing up as a category option

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

 

screen.jpg

Re: Window treatment not showing up as a category option

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

These are the only options for window...screen2.jpg

Re: Window treatment not showing up as a category option

Community Manager
# 7
Community Manager

Very strange... I have the category you are looking for on my end... I'll look into this a little more.

Screen Shot 2016-02-12 at 10.14.59 AM.png

Window treatment not showing up as a category option

D N
Visitor ✭ ✭ ✭
# 8
D N
Visitor ✭ ✭ ✭

I have exactly the same thing, I am trying to find Window Treatment Store category for my business (golden needle drapery on google) and it doesn't let me. All of my competitors do have it... How can I fix this :S

Window treatment not showing up as a category option

[ Edited ]
Top Contributor
# 9
Top Contributor

Seems this category got lost - it was available couple of month ago.

Have to escalate it probably to Google.

@Joel H  can you please check whether "gcid:window_treatment_store" is gone?

 

I still find it in any older version of the file from last Februar.

 

@Joel H

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Window treatment not showing up as a category option

Top Contributor
# 10
Top Contributor

I assume we're talking about the category appearing in US english interface of Google My business? 

 

It is still there: 

      "name": "Window Treatment Store", 
     
"categoryId": "gcid:window_treatment_store"

Additionally, I still see it in the interface.

https://goo.gl/photos/AgJunWg7vS1qcFS76



Joel Headley, Google My Business Top Contributor
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