My Business
3.4K members online now
3.4K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Why have my 'My Business' accounts suddenly changed to 'Brand' Accounts?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I manage several google My Business pages for different companies. Today all of these accounts have changed from My Business accounts to Brand accounts. Can anyone please tell me why this has happened?

1 Expert replyverified_user

Why have my 'My Business' accounts suddenly changed to 'Brand' Accounts?

Follower ✭ ☆ ☆
# 2
Follower ✭ ☆ ☆

Same here. i think its a glitch

 

Why have my 'My Business' accounts suddenly changed to 'Brand' Accounts?

Top Contributor
# 3
Top Contributor

@Tracy M & @Byron G

Do you guys manage your clients (per client) in separate "business accounts" created according this HC article

Or are you managing all your clients in your dashboard named with your personal name

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Why have my 'My Business' accounts suddenly changed to 'Brand' Accounts?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Helmut,

I have 2 clients under my personal account, the rest of my clients I have set up with their own separate sign-ins and GMB accounts. All of the GMB accounts, both the ones under my sign-in, and the ones with their own sign-ins have all become Brand Accounts overnite.

I also have management access to several accounts that are owned by other businesses, these have also become 'brand' accounts.

Tracy M

Why have my 'My Business' accounts suddenly changed to 'Brand' Accounts?

Top Contributor
# 5
Top Contributor

@Tracy M

 

can you please provide screenshots ahowing the two listing in your own personal dashboard listed under "Brand" instead locations 

(I mean showing the overview of the dashboard in "card view" - showing them under the tab "Brand pages") 

And additional a screenshot the for at least one of both pages after having clicked "MANAGE PAGE" 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Why have my 'My Business' accounts suddenly changed to 'Brand' Accounts?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I do not have an option of "manage Page" anymore

Here is the process i have to go through....

 

I have 2 accounts under my personal google+ account

This 1st one is an account I am Manager of, The 2nd one is an account I am Owner of (but is not yet verified).

 

google_brand01.jpg

 

google_brand02.jpg

 

I am unable to get to the Manage Business Pages screen anymore...

 

 

The businesses are listed as 'locations'

 

 

 

google_brand07.jpg

 

Sorry for the long reply!

Tracy