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Why has an incorrect phone number still not been corrected on Google Maps?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi. Myself and another of my colleagues have separately requested an edit to an incorrect phone number listed for Barts and The London School of Medicine and Dentistry, but this still hasn't been rectified after waiting for several weeks.

 
For some reason, Google pulled a random number off the website, listing the contact number as 0207 882 8157, when it should be 0207 882 8478.
 
As a result, someone who works there is getting bombarded with calls they cannot deal with. So please could this update be made as soon as possible.
 
Many thanks
 
Joel
1 Expert replyverified_user

Why has an incorrect phone number still not been corrected on Google Maps?

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Please can someone respond to this???

 

Absolutely shocking that Google take so long to correct a mistake that is entirely their fault!!!

Why has an incorrect phone number still not been corrected on Google Maps?

Top Contributor
# 3
Top Contributor

The authorities of the "Barts and The London School of Medicine and Dentistry" should claim the listing - this gives them the option to update the listing.

Can do this via https://goo.gl/maps/ZpoQSs5BHsF2

 

And reagarding being Googles fault aI have to contradict you:

 

the abve listing comes with a website http://www.smd.qmul.ac.uk/ and over there  and clicking the tab "Contact us" we get  http://www.smd.qmul.ac.uk/contact/  

 

Scroll down this to the headline

Dental Hygiene and Therapy

Barts and The London School of Medicine and Dentistry
you will get the contact details as for the listing you are complaining about: https://goo.gl/maps/ZpoQSs5BHsF2
4 Newark Street
London
E1 2AT
Tel: 020 7882 8157

 

What is here Googles fault and what is entirely the fault of the website in question http://www.smd.qmul.ac.uk/contact/  reagarding the phone number  +44 20 7882 8157 ???

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Why has an incorrect phone number still not been corrected on Google Maps?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thank you for your response and advice.

Although I disagree with you when you say it's not Google's fault. The
Contact Us page contains 10 different contact numbers, depending on the
nature of the enquiry. Why Google has chosen to include one at random from
towards the bottom of the list and put that as the main number on the
profile, rather than select the first one on that list, is beyond me!