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Why Has My Google My Business Account Been Suspended?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My company name is DTN Security.  I have been in business since 1972, licenced by the city of Rochester and NY State.


I tried to set up a Google My Business account after Google stopped doing MyPlace.  I got a post card to verify, verified online, and when I opened the account, it was marked suspended over quality concerns.  I haven't even put any content on it yet!  What gives?  How can I get it active so people can see it?


Also, I had at least 9 good reviews on MyPlace and now the reviews are gone.  Is there any way to recover them?


Help, please.


Donald T. Noga
DTN Security
386 Culver Parkway
Rochester NY  14609
(585) 261-4480
1 Expert replyverified_user

Why Has My Google My Business Account Been Suspended?

Top Contributor
# 2
Top Contributor

@Donald N

Have you called Google about this yet? You can also reach out to support via Twitter. Please try those avenues and see if they can resolve your issue. 


If they cannot, please come back to this thread with a case ID and we can escalate the issue from there. 


Ben Fisher, Google My Business Top Contributor
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