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What to do with Wrong Page Listing?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I have a page that I submitted to Google Maps a long time ago but I realize it should be a brand page instead. I also see it has been disabled to show in Google because it was a wrong listing. I created another brand page for it and I would be happy to delete the other wrong one but the problem I have is that it has the page URL I want to keep and it is also linked to a YouTube channel that also has the custom url I want to use other than that I could delete them both as they only have little followers and content. I'm not able to merge the pages and I'm not sure what else to do? There is an option to ask for my page that is disabled to be reviewed but there is no option in that to explain the situation or tell them what I want done.

 

Basicaly all I'm wanting is to be able to use my custom urls on a new page I could create or have this one changed from a map page to a brand page.

 

Any ideas what I could do?

 

 

1 Expert replyverified_user

Re: What to do with Wrong Page Listing?

Top Contributor
# 2
Top Contributor
Hi Gary

As long as you own both pages then you should be able to transfer the YouTube channel from the local page to the brand page: https://support.google.com/youtube/answer/4627568?hl=en

Once that is done, contact GMB support via this link: https://support.google.com/business/contact/business_c2c_l?rd=3# and ask them to remove the incorrect Local page.

You can also ask them at that time if they'll move the custom URL over - I doubt they will but theres no harm in asking :)

Priya Chandra, Google My Business Top Contributor
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Re: What to do with Wrong Page Listing?

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

hi thanks for the reply. The first link you suggested only allows to change owners, like the person, not the page connected. That I could see anyway. I will hope the YT channel will remain if I delete the page, I guess I will find out... I will use the link you gave me to contact them soon thanks.

 

edit: that is the same link I mentioned I tried in my first post and that does not give an option to write any notes or details about my issue.

 

Marked as Best Answer.
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Accepted by topic author Gary L
July 2016

Re: What to do with Wrong Page Listing?

Top Contributor
# 4
Top Contributor
Hi Gary

My apologies I did give the wrong YouTube help link. Re-reading your question if you are only interested in keeping the custom URL then I would not worry too much - just use the second link I provided (talk to a specialist) to set up a phone call with Google My Business and ask them in that phone call to remove the Local page from the database.

Then you can start from scratch with your brand page.

Priya Chandra, Google My Business Top Contributor
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Re: What to do with Wrong Page Listing?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
thanks Priya, yes using that link I was able to get a call back and now my YT channel is OK with the custom url kept and I just have to wait for them to process the page url in the next day or so.

Re: What to do with Wrong Page Listing?

Top Contributor
# 6
Top Contributor
Excellent! So pleased it has worked out for you.

Priya Chandra, Google My Business Top Contributor
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