My Business
3.6K members online now
3.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Website crossed out in my business (squarespace, five template)

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I'm having a problem updating my website in "my business". Whenever I add it (www.thinkapg.com), the next time I review the settings it is crossed out in red. Can anyone help? Thanks! Brad https://plus.google.com/+Thinkapg

2 Expert replyverified_user

Website crossed out in "my business"

Top Contributor
# 2
Top Contributor

@Bradley F

 

read the entire article linked as I now have created an article to summarize my findings:
https://docs.google.com/document/d/12otVIWXu3fmZVk3W7PwfySBpg6HZpHtbWNKmvW0R_Ss/edit?usp=sharing

 

Read it from top to the bottom!

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Website crossed out in "my business"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks @Helmut Geissler - I'll give it a whirl and let you know!!

Re: Website crossed out in "my business"

Top Contributor
# 4
Top Contributor

Hi @Bradley F

 

It's not just Google My Business, Google overall doesn't think much of your website yet. Your website doesn't appear in the search results for even a very specific search like 'Aurora Professional Group Inc Calgary AB'. I don't think you will have any luck getting the link to your website to stick in your Google My Business listing until you start seeing your website in the search results for keywords like that.

 

Looking at the source code of the cached version of your homepage in Google's index, I can see why Google doesn't like it. It's a mess due to the state it was in when it was crawled. I believe this to be a fairly common issue with squarespace sites, particularly newer ones.

 

As mentioned in Helmut's article, you should utilize Google Search Console (Webmaster Tools). Here is an article specific to squarespace sites on how to verify your site with Google Search Console: https://support.squarespace.com/hc/en-us/articles/205813918-Verifying-your-site-with-Google-Search-C...

 

Be sure to do the optional step 5 to have Google crawl and index your site again. It will likely take some time but once you start seeing your website in the search results for search terms like the one I mentioned you should then be able to successfully add it to your GMB listing.



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Website crossed out in my business (squarespace, five template)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Stellar, you two - much appreciated!  Some food-for-thought for @TomW & @Helmut Geissler.  I used console right from the beginning (site creation) with HTML tag injections and regular crawling. Is that weird - would you still expect to unlisted? 

 

I just updated the HTML tag injection since I turned my website secure yesterday. And did a crawl this morning

 

I'm definitely going to go step-by-step through @Helmut Geissler 's other resources (got a nice laundry list of to-do's!)  I'll keep you posted!

 

Thanks again!

 

Brad

 

Brad

Marked as Best Answer.
Solution
Accepted by topic author Bradley F
November 2016

Re: Website crossed out in my business (squarespace, five template)

Top Contributor
# 6
Top Contributor

Hi @Bradley F

 

The site was already indexed by Google. You can see by searching site:thinkapg.com

 

But look at Google's cached version of your homepage: http://webcache.googleusercontent.com/search?q=cache:https://thinkapg.com

 

The version cached Nov 9 shows the header and footer present but nothing but a lot of white space in between them. And if you view the source code of that cached version of the homepage you'll see a lot of strange squarespace code. So either the homepage didn't look like it does now when Google crawled and indexed it or something in squarespace is preventing Google from indexing it properly.

 

Hopefully the crawl you did this morning will show that Google can see the homepage properly now but we'll have to wait and see.

 

I also noticed that your xml sitemap lists the location of the pages as http:// instead of https:// (You can view the sitemap here: https://thinkapg.com/sitemap.xml)

 

I don't think you can edit the sitemap manually in squarespace but ideally it should show the location of the pages as https:// since that's what they are. I would guess that the sitemap will update automatically but it may take a day or two.



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Website crossed out in my business (squarespace, five template)

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I see; thanks @TomW.  I'll double check to make sure I updated the sitemap. And then keep tabs on how the new crawl performs.  The other tasks I hope to get wrapped up in the coming days (and will relay back any good news :)

Re: Website crossed out in my business (squarespace, five template)

[ Edited ]
Top Contributor
# 8
Top Contributor

Hey @Bradley F

 

Viewing the source code of your website, it looks to me like you have accidentally added a lot of unnecessary xml code generated by Microsoft Word.

For example, your "About Us" content block that is only two short paragraphs should only be a few lines of code but it's actually several hundred lines of code. Did you copy/paste your content from an xml word doc?

 

I'm not familiar with the squarespace editor but I'm sure you don't need to add any code to your content blocks. You should just be able to type in the text directly and/or just paste it in as plain text. I'm assuming squarespace has some sort of WYSIWYG editor to use to add content. You can enter the text that way (and not use html mode if it has that option).

 

Looks like this page on their site about adding and editing content could be helpful for you to look at: https://5help.squarespace.com/hc/en-us/articles/204963798-Adding-and-editing-content

 



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Website crossed out in my business (squarespace, five template)

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

That's exactly what I did! This is going to be the first thing I clean up. Right now - then I'll go back to the top of this thread and see what other items I can clean up.  On a different note - google console sent me an update yesterday saying that I was now showing up in results. This has never happened before (probably related to my site going secure), but a good start!

 

Question to you @TomW. Because both you and Helmut have provided solutions. Will I be able to accept both?

Website crossed out in my business (squarespace, five template)

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hi @TomW. So I went through and cleaned up all text so that most all (I hope xml) was removed. I did some slight tweaking. I also made sure console, my sitemaps, and robots.txt were all error free (all good). 0 site errors, 0 crawl errors. I added some header code, as well, as per this article:

https://developers.google.com/webmasters/social-markup/

 

I just ran another fetch and render.  I was worried about the cache (body being blank), but from what I've read, this isn't really an issue as squarespace transitions in and the cache only gathers the its first moment? Seems to be a common question, I don't know enough to question it.

 

I also ran the site through: https://search.google.com/structured-data/testing-tool/u/0/  I can see the code here too and I think most of the xml stuff is gone.

 

And it seems that the test likes it (like I know if that's valuable or not :)!

 

So - I guess we just wait a week or so and see if rankings improve? Still not coming up in google, but I realize these things take time.