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Website URL On Business Page

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This has occurred so many times in the last year it's driving us nuts.

We have "<link href="https://plus.google.com/105286435552581273822" rel="publisher" />" in our headers and have added the https version of our URL so many times but it keeps asking us to add the URL (see picture).
O3jDyum.png

 

I believe this is also impacting SERPs as when the link was there "What No Website" produced our website in the #1  position but now not so.

 

Any thoughts or suggestions...?

1 Expert replyverified_user

Re: Website URL On Business Page

Top Contributor
# 2
Top Contributor

Maybe I misunderstand your problem:

 

But your business page shows "whatnowebsite.co.uk" as your specified website?

 

did you specify in your dashboard for the business page in question any other website not coming through and not getting published?

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL On Business Page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
There's one unique FQDN for that business: whatnowebsite.co.uk. I updated earlier today and now this is showing:

http://prnt.sc/awsx58

But that URL appears and then I assume dissapears (along with my ranking).

Re: Website URL On Business Page

Top Contributor
# 4
Top Contributor

@What No Website

I can't confirm the specified website disappears:
It appears with your business page:

screencapture (12).png

 

and it appears also if googling for your business:

 

screencapture (13).png

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL On Business Page

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I know, I inserted it just before this post. It's a recurring issue and driving me nuts.

Here's what I saw this morning:
http://prnt.sc/ay6yka
http://prntscr.com/ay6yt9

I inserted the web address AGAIN and I bet in a few days it will be gone AGAIN.

What can I do to get this resolved...?

Re: Website URL On Business Page

Top Contributor
# 6
Top Contributor
the website is still there and correctly linked
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL On Business Page

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Yes, I know. I inserted it yesterday. It will be gone again though. It keeps going through this cycle.

Re: Website URL On Business Page

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Check no, it's gone... AGAIN !

Re: Website URL On Business Page

Top Contributor
# 9
Top Contributor
On the history of your entry in MapMaker ( http://goo.gl/GdNlYJ ) it's to see that "google" deleted the website.
But its not to see based on what reasons they did so.

Can't you try contacting after the weekend business support and complaining about this recent deletion or requesting any explanation?


The best way to contact business support:
https://support.google.com/business/contact/business_c2c_l?rd=2

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Website URL On Business Page

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Spoke with one of their "experts" and got the listing to display the URL again but not convinced it will stay there as they couldn't provide an explanation as to "why" it was deleted so they have escalated the ticket.

 

We'll see...