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Verified Website Link Error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name: International Freight Logistics Network (IFLN)
2. Current business address: 700 Rockmead Drive, Ste. 214 Kingwood, TX 77339
3. Current telephone number: 281-312-1250
4. Google Maps URL: https://www.google.com/maps/dir/''/IFLN/data=!4m5!4m4!1m0!1m2!1m1!1s0x8640b2b34286ab07:0x3e005186f48...
5. Website: 
http://www.ifln.net/

 

No matter how many times I enter our website and test the address in various  browsers, customers cannot access my company's website via the Google Business button. Our info. is verified. We receive the following error:

Not Found

The requested URL /hosts-interrogating.php was not found on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


Apache Server at www.ifln.net Port 80

 

Can someone please clarify if this is a Google issue or a domain issue? Saving me big! Thank you!

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author IFLN N
July

Re: Verified Website Link Error

Top Contributor
# 3
Top Contributor

@IFLN N

 

Google came back and they indicated this issue with your website is on the users end rather than google and they advised you to reach out to your webmaster. They've also suggested the following third party site to confirm potential issues: http://isithacked.com/

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Verified Website Link Error

Top Contributor
# 2
Top Contributor

Hey @IFLN N

 

the matter is replicable for me and  therefore have escalated this thread to Google

( # 685 )

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by topic author IFLN N
July

Re: Verified Website Link Error

Top Contributor
# 3
Top Contributor

@IFLN N

 

Google came back and they indicated this issue with your website is on the users end rather than google and they advised you to reach out to your webmaster. They've also suggested the following third party site to confirm potential issues: http://isithacked.com/

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Verified Website Link Error

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you, Helmut! We'll look into this more.

Verified Website Link Error

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

After contacting our webmaster, hosting and http://isithacked.com/, the problem still remains sourced to Google Business. Our company url goes to a folder ( hosts-interrogating.php ) that doesn't exist. Instead, we need Google to go to our homepage (http://ifln.net/index.html); I have updated our Business acct with the extension, index.html, and I still receive an error. See as follows:

 

Not Found

The requested URL /hosts-interrogating.php was not found on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


Apache Server at ifln.net Port 80

Verified Website Link Error

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

We found malware and removed; it seems to have corrected the issue with our Google Business website button. Thanks for the support!

Verified Website Link Error

Top Contributor
# 7
Top Contributor

I was sure it's malware to remove => glad you figured it out and the listing is running now as expected

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile