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Verified Business not shown in Maps

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# 1
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My business does not appear in results on 'Map View' when the most common search is applied 

 

   motels warwick qld

 

It does appear if you google 'warwick motels qld'

 

My business is

Comfort Inn Warwick

57 Victoria St

Warwick  Qld 4370

Australia

+61746611699

 

http://www.choicehotels.com.au/en/comfort-inn-warwick-warwick-hotel-au294?promo=gglocalauen

 

Can you tell me how I can get it to appear

 

Thanks

Peter

 

 
 
 
 
 
 
 
 
 
 
 
1 Expert replyverified_user

Re: Verified Business not shown in Maps

Community Manager
# 2
Community Manager
Hi Peter,

I would recommend this page for information on ranking in search on Maps: https://support.google.com/business/answer/7091?hl=en

Please let us know if you have any additional questions.

Best,
Liz

Re: Verified Business not shown in Maps

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# 3
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Hi Liz

Thanks for your reply.
I've read and understand but that still doesn't explain why I don't appear at all while the other 16 motels in town do appear - I have reviews - I get a rating of 4.5 stars. Some that do appear do not have any reviews

Regards
Peter

Re: Verified Business not shown in Maps

Community Manager
# 4
Community Manager
Hi Peter,

I understand--I've reported this to our team for investigation as well. Unfortunately, I won't get a response back with results, but please know that it's now on their radar.

Best,
Liz

Re: Verified Business not shown in Maps

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# 5
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Thanks Liz, I’ll let you know if things change Cheers Peter Andrews Comfort Inn Warwick 57 Victoria St Warwick Q 4370 PH. 07 4661 1699 E: comfortinnwarwick@bigpond.com www.comfortinnwarwick.com.au

Re: Verified Business not shown in Maps

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# 6
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Hi Liz

No change as yet but maybe it takes longer than I imagine but maybe you can help me a couple of other things.

When my listing appears under a different search [accommodation warwick qld] the photos that appear are at least 5 years old - How can I update the photos ?

My motel is described as 'Low-key rooms in an unfussy hotel ',

I'm not sure what that means in other countries but in Australia that is a very unflattering description - I have 4.5 stars on my listing and no other motel in this city has any stars and most have no description - I would rather no description than one describing 'unfussy rooms'

Can I have the description either removed or changed to something more accurate

Regards
Peter
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Verified Business not shown in Maps

Community Manager
# 7
Community Manager
Hi Peter,

Thanks for writing back! Unfortunately, I don't have any updates for you on your initial query--the team generally won't provide me with updates when things are corrected. I'm sorry I can't provide more transparency there!

On photos, you can flag photos for review and removal via these instructions: https://support.google.com/business/answer/6130451?hl=en&ref_topic=6130059 or you can delete photos from your account per these instructions: https://support.google.com/business/answer/6130714?hl=en

For the summary piece, I would encourage you to fill out this form to request that the summary be changed: https://support.google.com/business/contact/business_glance_summary

Please let me know if I can be of further help!

Liz

Re: Verified Business not shown in Maps

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# 8
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Hi Liz

Thank you so much for your speedy reply it is very much appreciated

Kind Regards
Peter Andrews

Comfort Inn Warwick
57 Victoria St
Warwick Q 4370


PH. 07 4661 1699

E: comfortinnwarwick@bigpond.com
www.comfortinnwarwick.com.au