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Verified (3+ year old) business listing has disappeared from maps recently

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good Day,


Our business "The Lane Spa" has always been visible in the search results for many variations such as Massage, Facial, Day Spa etc... 


As of about a month - maybe less, we are no longer showing up ANYWHERE. It's as though the listing has dropped off the map completely. I can access the dashboard in my google account and there are no warnings or issues that would need to be fixed. Our reviews are in tact and we just had a few new reviews over the past couple of weeks from some new clients. 


I can't figure out why this has happened. I don't care if we are not #1 or even #3 but we've completely dropped off the list.


Here is our google + url:

Current Address: 11382 Prosperity Farms Rd #126, Palm Beach Gardens, FL 33410

Phone Number: 561-691-0104


Any help or guidance you could provide would be greatly appreciated. THANK YOU!!!!

1 Expert replyverified_user

Re: Verified (3+ year old) business listing has disappeared from maps recently

Top Contributor
# 2
Top Contributor

I see your business in the map results for Palm Beach Gardens spa related keywords. Here's one example:




It should also be present for searchers in Palm Beach Gardens that just search 'spa' and 'day spa'

TomW, Google My Business Top Contributor
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