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Update Knowledge Graph Lightning Labels

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

Can you update the Lightning Labels knowledge graph to have the logo displaying instead of the photos?

 

In addition, I would like to display our Social Media profiles.

Google+ >https://plus.google.com/+LightninglabelsCustomLabels/posts
FB > https://www.facebook.com/lightninglabels
Twitter > https://twitter.com/LightningLabels
Instagram > https://www.instagram.com/lightninglabels/
Pinterest > https://www.pinterest.com/lightninglabels/
LinkedIn > https://www.linkedin.com/company/lightning-labels

 

Full business name: Lightning Labels

Address: 2369 S Trenton Way, Denver, CO 80231

Google+ URL: https://plus.google.com/+LightninglabelsCustomLabels/posts

Thank You,
Pete Romas

Peter Romas
Marketing Coordinator
Cenveo Labels
200 First Stamford Place, 2nd Floor
Stamford, CT 06902

P: 203-595-3026
peter.romas@cenveo.com

1 Expert replyverified_user

Re: Update Knowledge Graph Lightning Labels

Top Contributor
# 2
Top Contributor

Hi @Peter R

 

1) Log into your already claimed and verified business page : 

https://plus.google.com/111582290794733292596/about

 

Add your Photos to Business Page

 

2) Add structured data to your website : either in schema or JSON

https://schema.org/LocalBusiness

 

3) Incorporate "sameas" structured data to your social profiles in website

https://developers.google.com/structured-data/customize/social-profiles

 

PS: social profiles structured data is currently only displayed on authority sites

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Update Knowledge Graph Lightning Labels

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tim, 

 

Thank you for the feedback and suggestions.

 

I have a few follow-up questions:

 

  https://plus.google.com/111582290794733292596/about

 

- Can only owners login to this page? 

- Can I re-claim this page?  My old Google+ Account that I no longer have access to might be associated with this page.

 

"social profiles structured data is currently only displayed on authority sites"

 

What is an authority site?  How does one become an authority site? What is the criteria? 

Marked as Best Answer.
Solution
Accepted by Ryan K (Community Manager)
March 2016

Re: Update Knowledge Graph Lightning Labels

Top Contributor
# 4
Top Contributor

Hi @Peter R

 

If you have lost account details then you need to request ownership.

 

Go to >> http://www.google.com/business/

The click >> Get onto Google ( Big Blue Top Right )

Enter the business name.>>  Lighting Labels

Select the Business

It will then say :

Someone else has already verified this listing

This listing has already been verified by another user. If you want to add this listing to your account, you can make a request that will be sent to the current verified user.

Request admin rights


Request the admin right >> you will need to write a message to the current "owner" of the local page

You need to go through this process. ( wait 7 days )

Now you can contact Google Business Support to regain ownership :


https://support.google.com/business/contactflow


An authority site would be well known as a leader in its field with a lot of mentions and references about it online. Listed in wikipedia, possible on the stock exchange, freebase, etc etc.

 

Then of course the social profiles within the structured data need to have a fair amount of recognition and activity, possible verified within those platforms also.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership