My Business
3.9K members online now
3.9K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Unveried page is visible on Search, not my verified

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello everyone,

 

As Google Trusted Photographer I'm helping clients to be visible on Google in the best conditions.

For a client who had 2 unveried business pages, I choose 1 business page and put a Google Virtual Tour on.

Together with him I've verified the page so it would become visible in Google Search and the Knowledge Panel.

I've tried to delete in Google Maps the unveried one so there would be no duplicates. 

In Search, this client is visible but in the Knowledge Panel on the right site of the search results, you always see the unveried page (recognized by the missing link to "See Inside" )

After many attempts, I am unable to show the correct page in the knowledge panel.

Streetview Support send me to this community because they can't help me.

 

Maybe I will find in this friendly community any suggestions or support to fix this issue.

 

Kind regards,

Patrick

1 Expert replyverified_user

Unveried page is visible on Search, not my verified

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

More information:

 

the unveried page: https://goo.gl/NDpj8T

the verified page: https://plus.google.com/114529610789133644673/about

the search result: https://goo.gl/MPF3OP

 

Marked as Best Answer.
Solution
Accepted by topic author Patrick M
November 2016

Unveried page is visible on Search, not my verified

Top Contributor
# 3
Top Contributor

@Patrick M

 

report the unclaimed through this link (click left the "no") as duplicate.

I did this also.

 

If this doesn't help contact business support to get the duplicate merged with your verified listing

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Unveried page is visible on Search, not my verified

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi There,

 

May i kindly ask from which link do i contact the business support as the old they used to provide doesn't have the same feature as before.

 

Thank you

Re: Unveried page is visible on Search, not my verified

Top Contributor
# 5
Top Contributor

@Lina L

 

amy I ask you please to start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Unveried page is visible on Search, not my verified

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Many thanks Helmut, appreciate your feedback.

I reported the unclaimed and hope it will work now because I did this already before (few times)

If it doesn't work, where can I find the correct contact information for business support?

Unveried page is visible on Search, not my verified

Top Contributor
# 7
Top Contributor

try this @Patrick M

 

 

The best way to contact business support is  requesting  a call back
in order to talk to a specialist
https://goo.gl/ahhzl0

This works only at their Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile