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Unfair Google Map Review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi I have received unfair google map review. 

Can anyone help me on how to remove it? 

Thank you

Unfair Google Map Review

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

It is typically hard to remove a review on Google.  There obviously are exceptions, one of them being is if it is a review not related to your business.  I would suggest that you respond professionally to the unkind review so people reading the reviews would gain better insight.

Unfair Google Map Review

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you Nate S

I have responded to that review already. It is only submitted by giving me a one star with no comment. So I can take that as not related to my business. I have searched the name in my records and can not find a client with that name. The google profile of that person does not seem to be active. Who can I contact to review this then? 

Thank you for your help so far? 

Regards

LoveGlass, stained glass company on Google

Unfair Google Map Review

Explorer ✭ ✭ ✭
# 4
Explorer ✭ ✭ ✭

Lenka- I don't want to be the guy to deliver bad news, but Google Typically will not remove a review that has no written review.  You can try to call and talk to one of their representative for Google My Business at 1-844-491-9665.