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Under New Management

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Google,

 

Our Company recently changed hands, and I've been asked to convert our presence on google. I have two questions:

 

1) The old manager of the google business made me a manager of the page, but he asked to be removed as the "owner". How can I accomplish this?

 

2) The reviews for the business are old irrelevant to our current business model. How can I remove the reviews are start over?

 

Thank you

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Samantha S
June 2016

Re: Under New Management

Rising Star
# 2
Rising Star
1) The "owner" has one more step - follow https://support.google.com/business/answer/3415281?hl=en and he can make any manager the owner.

2) Unless it's a brand new type of business at that location (for example, the old business was a hair salon and the new business is a dentist) a change of ownership does reset the reviews. Here are the basic rules: https://support.google.com/business/answer/3098204
_________________________________________________________________________
Director of Marketing | Nehmedia | Partner Profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Samantha S
June 2016

Re: Under New Management

Rising Star
# 2
Rising Star
1) The "owner" has one more step - follow https://support.google.com/business/answer/3415281?hl=en and he can make any manager the owner.

2) Unless it's a brand new type of business at that location (for example, the old business was a hair salon and the new business is a dentist) a change of ownership does reset the reviews. Here are the basic rules: https://support.google.com/business/answer/3098204
_________________________________________________________________________
Director of Marketing | Nehmedia | Partner Profile

Re: Under New Management

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you Philip