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Unable to verify My Business listing due to change of adress

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi experts

 

I am trying to claim a business in order to update a new business address and telephone number. 

 

However, in order to claim the business i need to verify, but the system wants to call me at the old number or send a postcard to the old address. I am stuck trying to resolve this - any help to overcome would be appreciated. 

 

Business Name: Insight Now Limited

Business Website Insightnow.co.uk

Old business address: 31-35 Kirby Street

New business address: 31 Southampton Row, Holborn, London, WC1B 5HJ

New business telephone number: 020 3585 1645

 

Thanks in advance for your assistance

Regards

Lee

1 Expert replyverified_user

Re: Unable to verify My Business listing due to change of adress

Top Contributor
# 2
Top Contributor

How to Claim a Google Business Listing with an Old Address 

  • Select >> Own this Business or Claim this Business
  • Select >> I am authorized to represent this business
  • Contine
  • DO NOT select to verify
  • Select >> Small blue Verify Later link
  • Business account details will open
  • Select >> Info Section
  • Correct Address and any other details
  • You can now select to be Verify the business listing

Unable to verify My Business listing due to change of adress

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Mike

 

I have followed your instructions and the address and telephone number have updated on the business account pages. However, a message says "Your edits won't appear on Google until you verify your business." so when i select to "verify now", it still brings back the old address and phone number. 

 

Any ideas if i can get around this?

Thanks

Lee

Unable to verify My Business listing due to change of adress

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi guys

 

Any more thoughts on how to resolve this one?

 

Cheers

Lee