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Unable to get my business Information on right of search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have entered all of my business information and have locations verified however I am unable to get the Business Information to show up on the right side of the Google seach results.

Help!!

1 Expert replyverified_user

Re: Unable to get my business Information on right of search

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭
Hey Roger,

It could be one of many things that could be causing this issue so it is probably best if you could share your business name, website url and google+ url so that we can have a dig around and see if there are any major issues

Re: Unable to get my business Information on right of search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Ryan,

The Business Name is MSC McKay Jamaica Limited and the web address is www.mscmckay.com.

Re: Unable to get my business Information on right of search

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
and the url is plus.google.com/116291212769005801329

Re: Unable to get my business Information on right of search

Top Contributor
# 5
Top Contributor

@Roger M

 

as far as I see your above quoted page isn't connected with GMaps 

 

Guesseing this is for at least two reasons

Havin lots of phone number sounds spammy for a local page

and for the same address and for one (the first) of the phone numbers of your bad G+ page there exist an other and verified G+ page already.

It's 

plus.google.com/101361076450345379896

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to get my business Information on right of search

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thanks Helmut,
So two pages has been created for the business and two many phone numbers has been listed. Gotcha. Is it possible for me to change the page number to reflect the correct page and delete the second?
Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
November 2015

Re: Unable to get my business Information on right of search

Top Contributor
# 7
Top Contributor
I would strongly recommend to delete plus.google.com/116291212769005801329 from your dashboard.no

Keep using the verified page plus.google.com/101361076450345379896

And in the case you have no credentials to access the latter page (as it was create by some one else) there are meamethods to regain the page in your own dashboard

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to get my business Information on right of search

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
I have deleted the page as advised. I am able to access the verified page. Is there a way to link it to the G-Maps that show the loactions?

Re: Unable to get my business Information on right of search

Top Contributor
# 9
Top Contributor

@Roger M

 

I dont quite understand what you mean "linking the verified page plus.google.com/101361076450345379896 to GMaps"

Its already linked to GMaps and will shown if searching for it:

 

Screenshot 2015-11-19 at 20.31.58.png

 

Regards

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to get my business Information on right of search

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Sorry Helmut, On my G+ login I am unable to see the verified page anywhere on my account, however if I entered the address link (plus.google.com/101361076450345379896) I am able to see the page and am able to manage it by clicking on the Manage button.
Is there any way to get to see it o my login?