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Unable to gain access to business listing

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# 1
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I have requested access to the business listing for my brick and mortar store (which I own and operate). I have followed the steps to  Automating Ownership Conflict for Individuals  and have been unsuccessful at getting a response from the party that currently "owns" the listing  or getting any help from Google.


I need this resolved ASAP as I am currently unable to respond to reviews for my business on Google. Business details below. Any help is greatly appreciated.

Celebrations Bridal and Formal Wear
275 S. Seguin Ave, New Braunfels, TX 78130
(830) 629-4419,+New+Braunfels,+TX+78130/@29.7017448,-98.1245316,17z/data...