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Unable to edit "Located In" value or address prefix.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Business name: The Alpine Club

Address: 55 Charlotte Rd, London EC2A 3QF

Tel: 020x7613 0755

Google+: https://plus.google.com/b/102746333887689546813/102746333887689546813?pageId=102746333887689546813&h...

 

The building at the address above is owned by the Alpine Club. We also let out offices in upper floors. In the past we let some space to Workham Hotels. They have long since stopped being a tenant. It appears they registered as a business before the Alpine Club and their name now appears in the Located In attribute and as a prefix to our address. How do I remove it? See image below. The telephone number is correct as are the links. I have tried editing the address field but had no success.

 

 

Screenshot from 2016-11-17 22-31-42.png

1 Expert replyverified_user

Unable to edit "Located In" value or address prefix.

Top Contributor
# 2
Top Contributor

I recommend to contact business support:

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile