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Unable to edit business information

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi! We are a hotel in Hungary and we can't edit our phone number! Google says somebody has already confirmed this company but we can't have access to that account. What can we do? Thank you.

 

Our business:

Barbakán Hotel és Étterem

Pécs, Bartók Béla u. 10, 7624
1 Expert replyverified_user

Re: Unable to edit business information

Top Contributor
# 2
Top Contributor

@Hotel B

 

I don't understand your issue.

The listing shows in here https://goo.gl/maps/KqdogoVXbny the same phone number as on your website: http://www.barbakanhotel.hu/de/?noredirect=de_DE

 

And against  the fact you have no access to the  dashboard to manage it in future: there is a HC article telling you what to do: 

Someone else verified my business

 

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to edit business information

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello! Thanks for you reply. The problem is that our phone number is not the one which is showing (+36 (72) 221 110) our number is +36 (72) 517 692 Somebody has already verified our business BUT we don't know who it was (because of company issues) therefore we can't have acces to that account NOR we cannot contact the owner of that account. Can we do something about this?

 

ALSO, the number you saw on that website is our parter hotel's number (I don't understand why it is the only one showing on the german site I'm sorry the website is currently under reconstruction we are working on it)

Re: Unable to edit business information

Top Contributor
# 4
Top Contributor

@Hotel B

you are confusing me!

Your starting post said:
Our business:
Barbakán Hotel és Étterem
Pécs, Bartók Béla u. 10, 7624
Phone number (72) 221 110

Now you are telling me there is an other phone number.
Its hard to help you until the website showes the (72) 221 110

And I don't understand why you are not able to use the method described in 

this HC article telling you what to do: 

Someone else verified my business

 

It's definitevly applicable for you.

Just follow the hints Someone else verified my business

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile