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Unable to complete My buisness Registration

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am a manager at Daneswood Care Home, a home for adults with learning difficulties in Somerset England. I was rang by Google My business and they asked to update my details on google maps, in addition they offered me a free trail with google business. After taking my details they promised a verification code was sent in the post. This hase come however I have been unable to use this as my google apps id does not appear to match up with the my business details. What is worse is the almost deliberate way in which google have made it difficult to speak to a person on the telephone to sort out what is probably a relatively simple issue such as a e-mail address being written down wrong. Awful in everyway.

 

Daneswood Care Home

Cuck Hill

Somerset

Bs25 1RD

01934 843000

1 Expert replyverified_user

Re: Unable to complete My buisness Registration

Top Contributor
# 2
Top Contributor

Hi @Daneswood M

 

I am a little nervous about this, because as far as I am aware, a legit GMB rep would not have said "free trial"

 

Google Business page IS FREE and there is no trial period.

 

Did they set you up on Apps ID ?

 

In a desktop, go to your dashboard >> https://business.google.com/manage/

 

If this was indeed created in your account, it will be in your dashboard.

 

Select the business page and enter PIN number.

 

If the business is not in your dashboard, then I stongly advise you not to hand it to anyone who may phone, especially if they are the ones saying "free trial"

 

I found an unverified page listed in Maps.

 

https://goo.gl/maps/24czeAj83AC2

 

If not in dashboard, then claim and verify this one.

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Unable to complete My buisness Registration

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

The Verification code came in the post using the royal mail in an envelope that was sealed like a payslip i believe it was a trail of extra services.

Unable to complete My buisness Registration

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I believe it was to do with Adwords

 

Marked as Best Answer.
Solution
Accepted by topic author Daneswood M
October 2016

Re: Unable to complete My buisness Registration

Top Contributor
# 5
Top Contributor

Do you use Adwords ?

 

If its not in your Dashboard as shown above then simply claim and verify the one that I showed you that already exists.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Unable to complete My buisness Registration

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Got to the bottom of it the problem was that i had been contacted by a company called map registrations. Beware everybody they are a con. They do not identify themselves as an independent company, they try to imply that they are google they are not! They are trying to get hold of your google buisness account so that they can control it and charge you to get access to something that is free.

Re: Unable to complete My buisness Registration

Top Contributor
# 7
Top Contributor

Hi @Daneswood M

 

Hence me saying "free trial" in the beginning.

 

Yes I am aware of Map Registrations

 

http://onlineownership.com/businesses-beware-of-map-registrations/

http://onlineownership.com/get-my-business-page-back-from-map-registrations/

 

I get tons of emails from businesses that have been screwed by Map Registrations.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Unable to complete My buisness Registration

Top Contributor
# 8
Top Contributor

I just noticed they have very suspicious reviews too, way too many 5 stars reviews based on all the other Government complaints received.

 

Taking a look at these, they look to be a little bit suspect and have reported.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Unable to complete My buisness Registration

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Thanks for your help