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Unable to claim buisness in correct language

[ Edited ]
Participant ✭ ✭ ✭
# 1
Participant ✭ ✭ ✭

Hi, 

I am unable to claim this business : Bangalore Integrated System Solutions in the correct language. The current name types are correct, i.e. "Kannada" is the correct and only language to be set with the "Local" name tag. But, I have the language on my Google account set to English and the entry should appear on the dashboard as "Bangalore Integrated System Solutions", not "ಬ್ಯಾಂಗಲೋರ್ ಇಂಟಿಗ್ರೇಟೆಡ್ ಸಿಸ್ಟಮ್ ಸೊಲ್ಯೂಶನ್ಸ್", right? 

 

Here is the Map Maker link : Bangalore Integrated System Solutions 

 

I could proceed with the process, claim the location, then ask support to change the name, but then their software would give the English language the "Local" name type, which isn't the case. 

 

Any help is appreciated, 

Thanks. 

1 Expert replyverified_user

Re: Unable to claim buisness in correct language

Top Contributor
# 2
Top Contributor

haha @Time Lord

I should be very proud now

Its the first time I read about a language "kannada" (always thought its the mispelled name of a country)

But being faced with a kannada speaking guy  and  able to help him to claim a business in 'kannda" language I feel like a "champion of languages" ;-)

 

Use this link to claim the business in "kannada"

 

I tried this and it seems to work as my below screen capture gives a proof for:

Screenshot 2016-06-16 at 11.31.38.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to claim buisness in correct language

[ Edited ]
Participant ✭ ✭ ✭
# 3
Participant ✭ ✭ ✭

@Helmut Geissler ehg!, thanks for the quick reply. But, I wanted to claim the listing in English, not in Kannada, is there any way to do this?

Thanks.

Re: Unable to claim buisness in correct language

[ Edited ]
Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭

@Helmut Geissler

If I claim it in Kannada, the Google+ page would show in this language right? Also, this would be the name on the dashboard. The problem is, I want both, the Google+ page and dashboard to display the name in English, while retaining the correct name types I've set on Map Maker.

 

Even if I visit the .com subdomain of Google Maps, to claim the listing, the name still comes up in Kannada : 

Bangalore Integrated Systems Solutions.png

Thanks.

Marked as Best Answer.
Solution
Accepted by topic author Time Lord
June 2016

Re: Unable to claim buisness in correct language

Top Contributor
# 5
Top Contributor

@Time Lord

sorry for my misunderstanding .

Thought and (mis)read you are going to claim it in "kannada"

 

But now I see the issue.

My understanding now is this:

 

you defined the Kannada written name as Local and Primary

 

I"m not sure .

But supposed you would define it in MapMaker as Local only for Kannada it should fix the problem

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to claim buisness in correct language

Participant ✭ ✭ ✭
# 6
Participant ✭ ✭ ✭
I'll try making an edit and see if it'll be approved. Thanks :).

Re: Unable to claim buisness in correct language

Top Contributor
# 7
Top Contributor
I already changed (deleted) "primary" for kannada.
Give it a try now to claim
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to claim buisness in correct language

Top Contributor
# 8
Top Contributor
despite my edit got "accepted" it seems the "primary" remains.

Try deleting the Kannada naming at all

Then claim it
you later can addthe kannada name via MapMaker again.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Unable to claim buisness in correct language

Participant ✭ ✭ ✭
# 9
Participant ✭ ✭ ✭
Hmm, the name has to be deleted, then added back with the correct name type, could you do this? I wasn't aware that you're an RL as well, congratulations :).

Re: Unable to claim buisness in correct language

Top Contributor
# 10
Top Contributor
I'm RL for Germany only!

No idea why MM sometimes instantly published my edits outside of Germany

But didn't get the actual sitiuation regarding your main problem.
Are oyu now able to claim BISS in English?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile