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Unable to change Main Contact Phone number in Google Business Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

The previous guy who created my company's Google Business page has used his own phone number as contact. Now he is no longer with us and his number is also no longer valid.

 

However, when I went into my business page to delete and update the "Contact" number, this old invalid contact number still appears! Is there any way that I can update my new business number?

1 Expert replyverified_user

Unable to change Main Contact Phone number in Google Business Page

Top Contributor
# 2
Top Contributor

Hi Bert

 

Can you provide your business name, the old / new phone numbers and the Maps listing of your business? We need that information before we can do any trouble shooting.

 


Priya Chandra, Google My Business Top Contributor
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Re: Unable to change Main Contact Phone number in Google Business Page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi,

I was able to get it changed with another channel of Google Support.


Thanks,

Bert