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Trying to remove duplicates but it says "you must remove 1 location individually"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

I'm trying to remove duplicates of my listings, however every time I select the location using the check box on the left hand side and click "remove" using the drop-down menu (I've found this is the only way to get to this stage) it says:

 

"You must remove a location individually if it has a Google+ page and you own or manage the location"
 
I am removing them individually though, so I don't know what else I can do differently...?
 
Any help would be great,
 
Thanks, Esther
 
2 Expert replyverified_user

Re: Trying to remove duplicates but it says "you must remove 1 location individually"

Top Contributor
# 2
Top Contributor

I'm bit helpless to help you.

Can you provide please more details about the duplicates and how you specifically try to remove it as duplicate.

 

Screen graps would be helpful as well

 

How to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
(or upload them to a public picture site - linking them to here)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Trying to remove duplicates but it says "you must remove 1 location individually"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Good morning,
I am having the same issue as Esther. Two listings, one verified, one not. When I try to remove the unverified listing, I am getting the same message. 

 

Unable to add screenshots, keep getting an error message that an invalid HTML was found. 

Thanks,
Kent

 

Re: Trying to remove duplicates but it says "you must remove 1 location individually"

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
An update to my situation. I went back the next day, did exactly the same things as I had been doing, and this time was able to delete the duplicate location.

Apparently, some days Google feels like doing it, and other days it doesn't.

Thanks,
Kent

Re: Trying to remove duplicates but it says "you must remove 1 location individually"

Community Manager
# 5
Community Manager
This older thread has been closed to new replies. 
 
Should anyone have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.
 
This will improve the visibility of any new questions as well as help other forum members to understand your question fully, and answer it in a useful and effective way
 

To start a new thread, please go to the top level of the Google My Business Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

 

You may of course reference this older thread in your new post, if you wish.

 

When you post, please be sure to include the following information as well:

 

1. Full business name 

2. Current business address 

3. Current business telephone number 

4. Google+ URL 

 

Thank you.