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To change the star classification of our hotel from 3 star to 4 star

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear Sir,

 

All the OTAs  ( travel portals ) like  Expedia,Agoda,MakeMyTrip,Goibibo,Cleartrip ,Booking.com and our own website www.gangakinare.com is showing our property as a 4 star property but Google hotels is displaying a 3 star rating.How can we change its classifiaction from 3 star to 4 star.

 

Looking forward to hearing from you soon.

 

Regards,

Nupur

2 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Tarun G
December 2016

Re: To change the star classification of our hotel from 3 star to 4 star

Top Contributor
# 2
Top Contributor

Hi @Tarun G

 

I cannot see that you have 4 star on your own website ?

 

Add this to your website and implement in structured data.

 

Structured Data Testing Tool4.png

 

 

I would also update your structured data, and use Hotel.

 

See JSON-LD for hotel with starRating.

http://onlineownership.com/guide-to-hotel-schema-and-marking-up-your-hotel/

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Tarun G
December 2016

Re: To change the star classification of our hotel from 3 star to 4 star

Top Contributor
# 2
Top Contributor

Hi @Tarun G

 

I cannot see that you have 4 star on your own website ?

 

Add this to your website and implement in structured data.

 

Structured Data Testing Tool4.png

 

 

I would also update your structured data, and use Hotel.

 

See JSON-LD for hotel with starRating.

http://onlineownership.com/guide-to-hotel-schema-and-marking-up-your-hotel/

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

How to change my hotels Classification from 3 star to 4 star !!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

 

 

Dear Sir,

I want to change the classification of my hotel ,Ganga Kinare- A Riverside Boutique Hotel,Rishikesh,India from 3 star to 4 star.

All the Online travel portals ,tripadvisor and our own website is showing it as a 4 star property but Google hotel is still displaying it as a 3 star hotel.

 

Looking forward to hearing from you soon.

 

Regards

 

To change the star classification of our hotel from 3 star to 4 star

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Dear Sir,

Please do the needful and show us as a 4 star property on google hotels.

Warm Regards

Re: How to change my hotels Classification from 3 star to 4 star !!

Top Contributor
# 5
Top Contributor
if it is a verified (claimed) listing contact bsuiness support
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

To change the star classification of our hotel from 3 star to 4 star

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Dear Capper,

We have inserted the code snippet as suggested by you which says that the property is a 4 star property. But the changes of classification on Google Hotels has to come from Google itself .Kindly check and let us know if you will be able to show us a s a 4 star property on Google now.

Warm Regards

Re: To change the star classification of our hotel from 3 star to 4 star

Top Contributor
# 7
Top Contributor

Hi @Tarun G

 

You can contact business support

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership