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Tired Subject: Missing Google Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good morning all!

 

My friend's Google reviews are missing and I'm trying to help her.

 

Her reviews are all legit; there is nothing fishy.

 

In fact, you can see them on Maps:

 

https://www.google.com/maps/place/Ginny+L.+Gorman+at+Phillips+Post+Road+Realty/@41.6220788,-71.45993...

 

You can see them in her "about" tab on Google+:

 

https://www.dropbox.com/s/ygsio2henlsrnfu/Screenshot%202016-03-24%2010.45.15.png?dl=0

 

Maps is connected to Google+ and reviews are set to show:

 

https://www.dropbox.com/s/66kgxepko23k3i4/Screenshot%202016-03-24%2010.46.04.png?dl=0

 

And finally, I made a video showing the whole weirdness:

 

https://youtu.be/N0styf3L4yU

 

Is there a genius out there who can point out some obvious thing that I'm missing?!

 

Thank you in advance!

 

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Michael G
March 2016

Re: Tired Subject: Missing Google Reviews

Top Contributor
# 2
Top Contributor

@Michael G

 

There is nothings and are no reviews missing at all.

And no "genius" is necassary to shed some light on your issue.

The only missing matter is your knowledge what the tab "review"  is good for.

Here  we go:

Its for reviews the business made for other businessess.

Note its an intended behavior of GoogleMyBusiness:

 

Reviews a business recieved  are listed under the  tab "about" while reveiws a buisness posted as a business to other businesses are under the tab "reviews"


Give you a sample for such a business having posted a review as a business to other businesses and got an other reveiw from me as a person:

https://plus.google.com/113377255436089554526/reviews

Cöpenicker Segler-Verein e. V. (CSV)

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Michael G
March 2016

Re: Tired Subject: Missing Google Reviews

Top Contributor
# 2
Top Contributor

@Michael G

 

There is nothings and are no reviews missing at all.

And no "genius" is necassary to shed some light on your issue.

The only missing matter is your knowledge what the tab "review"  is good for.

Here  we go:

Its for reviews the business made for other businessess.

Note its an intended behavior of GoogleMyBusiness:

 

Reviews a business recieved  are listed under the  tab "about" while reveiws a buisness posted as a business to other businesses are under the tab "reviews"


Give you a sample for such a business having posted a review as a business to other businesses and got an other reveiw from me as a person:

https://plus.google.com/113377255436089554526/reviews

Cöpenicker Segler-Verein e. V. (CSV)

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Tired Subject: Missing Google Reviews

Rising Star
# 3
Rising Star

"Reviews will no longer be shown on Google+ Pages in the new Google+ design. Reviews are still accessible on Google Search and Maps which have always been the primary way that users find business reviews." 

 

See @ElizabethP's original response on the forum

_________________________________________________________________________
Director of Marketing | Nehmedia | Partner Profile

Re: Tired Subject: Missing Google Reviews

Top Contributor
# 4
Top Contributor

@Phillip B

 

although your response in't quite wrong  it isn't appropriate regarding what @Michael G is complaining about.

 

Michael is complaining not seeing the gotten reviews in his dashbaord in the review part.

 

This "issue" of Michael  has nothings to do with G+ and whether or not G+ is showing reviews.

BTW even despite of what @ElizabethP's original response  told us.

Is valid for the new G+ only.

In the classic G+ all reviews are still visible 

The gotten reviews in the tab "about" and the reviews posted as the business in the tab "Reviews" - as explained by me in my answer to Michael

 

Happy Easter

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Tired Subject: Missing Google Reviews

Rising Star
# 5
Rising Star
My bad! - I've reviews hundreds of business accounts and never saw a Google+ business review in the wild - although after your post I remember testing this functionality and still have the Moz blog post on it bookmarked.

https://moz.com/learn/local/google-plus-for-local-businesses

_________________________________________________________________________
Director of Marketing | Nehmedia | Partner Profile

Re: Tired Subject: Missing Google Reviews

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thank you.