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Tigh Mo Mhiann

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# 1
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Currently, I'm getting Error 400 on all attempts to view a My Business: Photos

 

Under Chrome, a black screen with [X] top right corner is displayed.

In IE, the message: 400. That's an error.

 

It's not just my businesses, I've checked on a few others and they are all currently not showing photos.

 

1 Expert replyverified_user

Re: Tigh Mo Mhiann

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# 2
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Good morning Bern,
Would you be able to send me an example listing that you are seeing this on? I know Google does have specific requirements / best practices for photos. If you give me an example I can definitely take a look at it and see if I can find a solution for you!
All the best,
Kyle

Re: Tigh Mo Mhiann

Visitor ✭ ✭ ✭
# 3
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Yes, I was looking at accommodation "My Business" entries and on every
single one, the photos don't show.

I've looked at other categories of "My Business" which don't have photos
and they seem to be working fine.

As an example:
https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=kings%20courtyard%20i...

Clicking on either See Photos or See Inside gives me a black page in Chrome
or a 400 error in IE.

It doesn't matter which entry I look at, any that have photos, currently
don't show them. I hope that helps.

Bern
Marked as Best Answer.
Solution
Accepted by topic author Bern F
May 2016

Re: Tigh Mo Mhiann

Follower ✭ ✭ ☆
# 4
Follower ✭ ✭ ☆
Hi Bern,
I'm not getting that on my end. I can click on "see photos'" and "see inside" both take me to working images. Have you tried this on a different device?

Re: Tigh Mo Mhiann

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
On a different device it is working! So it's something apparently running
on my laptop that is changing the request when I click on those links.
Spooky! Thanks for your help.

Re: Tigh Mo Mhiann

Top Contributor
# 6
Top Contributor
hi Bern

Try using an Incognito window to run this search. If it works on your laptop / Chrome via Incognito then it might be one of your Chrome extensions causing the issue.

Priya Chandra, Google My Business Top Contributor
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Re: Tigh Mo Mhiann

Visitor ✭ ✭ ✭
# 7
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Thanks. I tried that but it was just the same. Also the same with IE. Now
that I know it works OK on other devices I'm not so concerned.

Re: Tigh Mo Mhiann

Follower ✭ ✭ ☆
# 8
Follower ✭ ✭ ☆
Now that you've narrowed it down to your laptop,try to narrow it down further. Try internet explorer and firefox. Let me know if you experience the same issue
-Kyle

Re: Tigh Mo Mhiann

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Thanks again. I had previously tried with IE as well as Chrome and with IE
there was a 400 error.
I've just tried with Firefox and it works fine.
I tried disabling Adblocker but that didn't help.

In IE, I've just right-clicked on the Photos link and done Copy Link. The
link is:
https://www.google.co.uk/maps/uv?hl=en&pb=!1s0x48890894edec51a1:0xce3a738144c0bfa6!2m5!2m2!1i80!2i80...

then pasted that link into Firefox and IE. Still, in IE, it's Error 400 and
in Firefox it works!