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The Write A Review button is missing off of my Google page.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
The Smyl Co. 
 Address: 10 W Adams St, Phoenix, AZ 85003
WE ARE MISSING OUR "Write A Review Button" on our page.  Please help.  (602) 362-2444 is the office number but I am working remotely at 503-313-9660. 
 
 
 
1 Expert replyverified_user

The Write A Review button is missing off of my Google page.

Top Contributor
# 2
Top Contributor

@Wonder T

 

I wonder too:

clicking the link you provided I get a link "Write a reviw" very bottom the left sidebar.

Please elabortae what you refer to?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

The Write A Review button is missing off of my Google page.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

This is the link to the search result, write a review is fine in maps, just not in the SERP

https://www.google.com/search?q=the+smyl+co&ie=utf-8&oe=utf-8

The Write A Review button is missing off of my Google page.

Top Contributor
# 4
Top Contributor

welcome in the club @Wonder T

 

Ask for a membership in the club of affected user by adding you as a club member in here:

 Reviews Disappeared Only on Search Engine [still visible on maps]

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: The Write A Review button is missing off of my Google page.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I followed up that original post to the map that has the write a review option in it but here is the SERP result with no reviews and no write a review button

 

https://www.google.com/search?q=the+smylco+phoenix+az&ie=utf-8&oe=utf-8

 

The button has been coming and going for about two months.  As recently as last Friday the Write A Review Button was back, now it is gone again and the business has 6 reviews.

 

Please also find a picture of the SERP result attached.  I finally did talk to Google last Friday when the button magically reappeared, now it is gone again and I have been digging for days to try to find a way to get Google to call me.  No luck. Cannot even locate a form to email them.screenshot-business.google.com-2017-02-08-18-18-16.png

 

Also am attaching a snapshot of the GMB page showing the reviews.

 

Thanks!Screen Shot 2017-02-08 at 6.16.40 PM.png