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The Google My Business app icon is grayed out

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# 1
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My business gray.png

The My Business icon is grayed out and I can't select it. When I hover over it with my mouse, it says it's not available in my language. In the settings, it very clearly shows that the language selected is English (United States). This is driving me crazy. Does anyone have a solution?

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The Google My Business app icon is grayed out

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# 2
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I have encountered the same thing for the past two days and would love a solution to this issue as well!

The Google My Business app icon is grayed out

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# 3
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I was hoping Google was updating something and it would be all better on its own, but it's been a little over 24 hours now for me.

Re: The Google My Business app icon is grayed out

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# 4
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Hopefully they will update us on when this issue will be resolved as I can't update anything!

The Google My Business app icon is grayed out

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# 5
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You can still access your Google My Business listing by using the phone app or by going to business.google.com/

 

I would just like my icon to come back and be usable because it worries me that something isn't right or I've been hacked or some weirdness. 

Re: The Google My Business app icon is grayed out

[ Edited ]
Top Contributor
# 6
Top Contributor

@Jamie H & @Melinda S

 

while I agree its annoying to get the GMB Icon seeing greyed out its still there and usable:

 

Go as usually to the "nine dots icon" top right  and click below the first set of icons the link  "More" and then the link "Even more from Google" and scroll now down until  you see "For Business"  as in my screenshot below

 

screenshot-www.google.de 2017-02-24 17-33-58.png

 

 

Under "For business" we get listed all business related product icons of Google:

 

screenshot-www.google.de 2017-02-24 17-28-16.png

 

 

However even not finding the usable icon you can reach GMB through this link to your GMB dashboard

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

My business page icon is grayed out

[ Edited ]
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# 7
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My business page icon is grayed out

Top Contributor
# 8
Top Contributor

@GAC S Merging this thread with 

The Google My Business app icon is grayed out

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

The Google My Business app icon is grayed out

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# 9
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Thanks for answering, Helmut. I do see it as you've described.

The Google My Business app icon is grayed out

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# 10
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Very Helpful thank you encountered this last night. What would trigger trigger this to occur?