My Business
2.6K members online now
2.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

The Franklin Mortgage and Investment Co. OPEN, NOT CLOSED

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I'm the General Manager at The Franklin Mortgage and Investment Co., located at 112 S. 18th St. Philadelphia, Pennsylvania, was incorrectly listed as "permanently closed". I have been trying to report it for over a week, yet the information has still not been updated. It is false that we are closed. We are open for business. Please correct this matter immediately.

 

Sara Justice

General Manager

The Franklin Mortgage and Investment Co.

sarajustice17@gmail.com

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: The Franklin Mortgage and Investment Co. OPEN, NOT CLOSED

Community Manager
# 6
Community Manager
Hi Sara,

I wanted to circle back with you on this thread--Treebles had escalated it to me, and I wanted to pass the resolution on to you. The page for Franklin Mortgage and Investment Co is now unclaimed and you should be able to go in and claim the page for your business.

Please let us know if you have further questions.

Best,
Liz

View solution in original post

Re: The Franklin Mortgage and Investment Co. OPEN, NOT CLOSED

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Sara,
I will escalate to Google employees to see if they can undo the merger of the two businesses.
I will post back once I hear from them.




treebles, Google My Business Top Contributor

Re: The Franklin Mortgage and Investment Co. OPEN, NOT CLOSED

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you, I will be looking forward to hearing back from you.

 

Sara

Re: The Franklin Mortgage and Investment Co. OPEN, NOT CLOSED

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
It has been two days and still no response. People are looking at this every day and believing our business is closed, when it isn't. I'm going to contact our attorney if this isn't updated by tomorrow.

Re: The Franklin Mortgage and Investment Co. OPEN, NOT CLOSED

Top Contributor
# 5
Top Contributor
Hi Sara,
Unfortunately I have not heard back yet.




treebles, Google My Business Top Contributor

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: The Franklin Mortgage and Investment Co. OPEN, NOT CLOSED

Community Manager
# 6
Community Manager
Hi Sara,

I wanted to circle back with you on this thread--Treebles had escalated it to me, and I wanted to pass the resolution on to you. The page for Franklin Mortgage and Investment Co is now unclaimed and you should be able to go in and claim the page for your business.

Please let us know if you have further questions.

Best,
Liz