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Star rating stuck for months

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello there,


Our business (Addis Café) star rating stuck at 4.5 for months although we have been receiving more than five positive reviews with 5 stars.

The 'Google My Business Performance Report for June 2017' shows that our business has 4.8 star rating, which is probably right, but on the Google business page it is showing 4.5. Here I have attached a screen shoot of the report where its says " #### People saw your 4.8-star...."

Your summary for June1


people saw your 4.8-star rated business on Google Maps


people saw your 4.8-star rated business on Google Search


people asked for directions to your business


people reviewed your business on Google


Our Business Google page is


and website: