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Star rating not showing on google business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Mirage Aesthetic

1 Tanglin Road Orchard Parade Hotel #04-08 247905

6262 3358

https://plus.google.com/b/102982991148036384226/102982991148036384226/posts?gmbpt=true&pageId=102982...

 

Hi!

I got 35 reviews but I dont get to see the stars for my review score. I read in another post it might be related to the business category, but some of the other businesses in the same category has the review score. example, (Lush Aesthetics Pte Ltd, 19 Tanglin Rd, 247909)

 

 

 

1 Expert replyverified_user

Re: Star rating not showing on google business

Top Contributor
# 2
Top Contributor

Hi @sean88gmailcom G

 

I don't think it has anything to do with your category, however I dont think Medical Spa is what you do.

 

What i think it is, checking your page cache ( 27th Aug ) it has 13 reviews in that week and now you have 35 inside of 2 weeks.

 

I think Google is trying to process these and also check these. Note that the star rating is not your school type average, Google uses a bayesian average and because these all appeared so quickly Google is processing them.

 

Try contacting business support:

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

 



Tim Capper, Google My Business Top Contributor
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