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Star rating doesn't show on google search

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have more than 10 reviews on google, I can only see a star rating on google maps but not on the actual search engine? Although I see starts for other similar businesses?

 

Business Name: Colonial Heights Dental

Current Address: 3401 Boluevard, Colonial Heights, VA 23834

Google URL: https://www.google.com/search?q=colonial%20heights%20dental&oq=colo&aqs=chrome.1.69i60j69i59j69i61j6...

Website: www.colonialheightsdental.com

1 Expert replyverified_user

Star rating doesn't show on google search

[ Edited ]
Top Contributor
# 2
Top Contributor

At your address there are two dental listings:

one is "Colonial Heights Dental" the otherone is "Colonial Heights Dental: John Monsman, DMD"

 

The latter shows 13 reviews and the first one does't show any.

It instead shows me a link "be the first to review"

So please elaborate your question if applicable.

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Star rating doesn't show on google search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for your response ..

I'm talking about the one that has 13 reviews on it, it shows that it has
13 reviews but doesn't show the star rating on a Google search. We're on
the process of removing the other listing.

Thanks


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