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Star Ratings Won't Show up in Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Can anyone tell me how to get star ratings for my business to show up in search results? I've searched online for answers but nothing has helped. I currently have 8 reviews as of yesterday, but no stars are shown for my business while I see others businesses with even just 2 or 3 reviews have stars shown. What could be the problem?

 

My business is called Reliable Information Company (RIT company). Here is the google maps URL: https://goo.gl/maps/kF7SHbWv56H2

Telephone: 847-348-3381

Website: http://www.ritcompany.com/

 

1 Expert replyverified_user

Star Ratings Won't Show up in Maps

[ Edited ]
Top Contributor
# 2
Top Contributor

It's a wild guess only @RIT C

 

All 8 reveiws are from the last week.

Maybe this triggers not showing the reveiw score.

But I wiil ask Google

 

for my own reference: # 383

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Star Ratings Won't Show up in Maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut, thanks for your response. After we read somewhere that a minimum of 5 reviews were needed to show stars (outdated info I guess), we sent our clients a link to leave a rating and got them quickly. I haven't found any information regarding whether Google needed to verify reviews, or how long it would take for the stars to show. Been kind of stuck on this issue as they don't have a support number and I haven't seen any other posts with this exact issue.

Re: Star Ratings Won't Show up in Maps

Top Contributor
# 4
Top Contributor

the issue is now fixed @RIT C::

 

https://www.google.com/maps/place/Reliable+Information+Technology,+Inc/@41.9440633,-88.6029138,9z/da...

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile