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Speak to a human

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Speaking with a human would probably answer my question in a minute or two versus hours of searching the message boards and finally giving up.

I don't have time to search message boards.  Can't Google use some of the Billions of Dollars it has to hire some people to help the thousands of people that can't figure out their issue?

 

2 Expert replyverified_user

Re: Speak to a human

Top Contributor
# 2
Top Contributor

Hi @Douglas W

 

Contact Business Support 

 

Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 

 

If you request call back, make sure it is during office hours, they are pretty good an call back quite quickly

 

 

 



Tim Capper, Google My Business Top Contributor
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Speak to a human

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I've gone through the verification process and it said that I had a duplicate listing. Every time I try to correct this I get sent back to the same page to verify my business.  You've sent me 2 different codes. I'm doing this on my phone. I  don't have time to waste hour after hour on this useless information site! 

Speak to a human

Top Contributor
# 4
Top Contributor

@Tom T

I'm afraid  Tom

But hijacking   overaged threads won't help much. 

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need. 
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile