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Site Suspension

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My site has been suspended and I don't understand why. I believe that I'm in compliance but am not sure and want to do what is needed to get properly listed again. 

2 Expert replyverified_user

Site Suspension

Top Contributor
# 2
Top Contributor

our clairvoyants are all on a long time strike.

So based on your zero provided concrete information its impossible to help you

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Site Suspension

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for nothing. You do not have to be clairvoyant to know the two words I’m thinking of about you.
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
June

Site Suspension

[ Edited ]
Top Contributor
# 4
Top Contributor

generally, google-my-business accounts are to expose an exact business and
business-address on google-maps that allows users to find driving-directions
to a storefront or similar for a walk-in interaction with the business-owner
or employee, during the posted business-hours, or to define a service-area
from a hidden-address.

more generally, the business name, location, and contact details,
within the website, typically listed in plain text, on a contact-us
web-page, must exactly match the corresponding details within

the google-my-business-account;
e.g.
- exact business-name, phone-number, and email-address;
- exact business-address that shows a location-pin on google-maps;
- exact open-for-business days and hours for the physical-location;
- exact business-address where paper-mail or signed-receipt mail

can be sent and delivered by a local post-office, and signed for by

the owner or an employee of the business, during business-hours.

individual practitioners such as doctors or lawyers have additional restrictions,
policies, and rules that must be followed -- for example, the practitioner must
operate in a public-facing role at the location and must be directly contactable
at the verified location during posted/stated hours; for example, practitioners
cannot have multiple listings to cover specializations; etc.

suspensions are often due to not following google's location, contact,
business-name, business-type, posted-hour, or walk-in, related rules.

google may suspend a google-my-business listing or account at any time.

to reinstate an account, correct any or all of the related issues --
such as location, contact, name, business-type, posted-hours,
or walk-in, related policy violations, then submit an appeal:
https://support.google.com/business/answer/4569145

this is mainly a peer-to-peer forum -- forum-members cannot look into any
google-my-business accounts or any related details and can mainly offer

suggestions based on the information posted here within the public-forum.

 

posting more specific information may allow others to offer more specific suggestions.

see also
https://support.google.com/business#topic=4540086
https://support.google.com/business/answer/3038177