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Site Suspension & Reviews for the wrong company

[ Edited ]
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# 1
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1 Expert replyverified_user

Site Suspension & Reviews for the wrong company

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# 2
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can you help me with my  google + suspension for y business

Re: Site Suspension & Reviews for the wrong company

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# 3
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@Tim W

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Site Suspension & Reviews for the wrong company

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# 4
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@Durdana Y

 

you are speaking bit in riddles for me.

There is a listing for the mentioned address and its verified - not at all suspended: https://goo.gl/maps/Tb5Fe1MJ8gE2

For the mentioned "old address" and its listing there are just two reviews and one is more then a year old 

The recent review (from "Joyce Cantrell") was posted by her to the old listing 

 

See below:

Screenshot 2017-05-06 at 23.03.06.png

 

I can't consider teh fact Joyce posted her review to th wrong (old listing)  as a fault of Google.

 

Regarding the suspension:

As said: This listing is veryfied and not suspended: https://goo.gl/maps/Tb5Fe1MJ8gE2 

 

More Google told me this listing is actually still managed by a user based on this account: " du…@…"

 

See th entire message I saw on Google:

Screenshot 2017-05-06 at 23.09.30.png

 

YOu will agre this account looks very much like your account.

 

Log in to this account and then to https://business.google.com/manage

YOu shouldn't see there any suspension message about the bsuiness.

In case you will see there any suspension please provide a screen grab as it then smells like a bug.

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Site Suspension & Reviews for the wrong company

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# 5
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how are you logged in (using what email) while  seeing it as with your screenshot ?

 

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Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

 

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Site Suspension & Reviews for the wrong company

[ Edited ]
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# 6
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Marked as Best Answer.
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Accepted by topic author Durdana Y
October

Site Suspension & Reviews for the wrong company

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# 7
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Hi @Durdana Y

 

the listing I'm talking about and saying it is veryfied and not suspended is: https://goo.gl/maps/Tb5Fe1MJ8gE2 

 

 And it is mananged in a different Dashboard - managed by an other account as theone you mentiond as "jusuf....."

My links listing is managed by  " du…@…"

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Site Suspension

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# 8
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unsupend me