My Business
2.4K members online now
2.4K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me

Simmons Laundry

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1.  We have someone that gave us a bad review about our laundry mat that we feel wasn't deserved.  He posted about a coke machine.  Please remove this review for us. 

2.  We have someone else who gave us a bad review today and we checked our cameras.  There was nobody in our laundry and this person didn't site any reason for their bad review.  We work very hard to keep our laundry clean and perform maintenance so you help is appreciated removing the bad reviews.  I'm not sure they are even real people.



1 Expert replyverified_user

Re: Simmons Laundry

Top Contributor
# 2
Top Contributor

Hi @Cindy S


Unless the review text violates Google's guidelines, I'm afraid the listings will stay.  

That said, if you'd like me to investigate I'll see if there's something else at play that can give me reason to escalate this to Google.


To do that, I'll need the following:
1. Full business name
2. Current business address
3. Current telephone number
4. Google Maps address
5. Website address (if applicable)

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

Find me on · · my blog