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Setting primary location of business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business has two addresses and whenever searching the business name on Google Search or Maps, only one of the addresses show, and frustratingly it isn't our core address that the majority of our clients know us by.

 

Both addresses are set up on Google My Business, and I need to ensure either both options appear when shown, or our primary office, opposed to the current result which shows our secondary, smaller office.

 

If anyone has any information on how Google chooses which one to show when the business name is searched, I'd really appreciate the feedback.

 

Thanks,

Sam

1 Expert replyverified_user

Setting primary location of business

Top Contributor
# 2
Top Contributor

Hi @Social M

 

there is no such thing with GoogleMyBusiness as a "primary" location of a business.

Each locations "runs its own race" against Googles ranking algos.

 

See https://support.google.com/business/answer/7091?hl=en

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile