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Set PreferredPhoto do not work in GMB GUI

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hi,

Setting the PreferredPhoto from the GUI in GMB do not work

If you look at 

https://www.google.se/maps/place/Fitness24Seven/@55.615695,13.0384353,15z/data=!4m8!1m2!2m1!1sFitnes...

 

The GMB UI show that the profile picture is the preferred but it is showing the cover

https://www.dropbox.com/s/bvbmizvm3d9fnet/Screenshot%202016-09-27%2007.42.01.png?dl=0

 

Thanks,

Marcus

1 Expert replyverified_user

Re: Set PreferredPhoto do not work in GMB GUI

Top Contributor
# 2
Top Contributor

Hi @Marcus O

 

Firstly you are using the bulk management section >> switch to Card View

 

Select Manage Location >> Manage Photos

 

Online Ownership   Dashboard.png

 

Then add all your photos.

 

Currently you have 3 photos on the business page.

 

https://plus.google.com/108249690054038995139/photos

 

 

**Caveat**

Even once you have correctly added all the images to business page, Google will still display images randomly that they feel best suits the user.

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Set PreferredPhoto do not work in GMB GUI

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

I am using the bulk management section for I have 186 locations to fix this on and it should not make any differens if I am use the bulk or manage a specific location. 

The profile image and the cover image is uploaded and I do not need to add any other photos. For a few of the locations the profile image is shown correctly and they have the exact same profile and cover image.

Using the GMB API this is working as expected but not from the GUI 

https://www.en.advertisercommunity.com/t5/Google-My-Business-API/Set-PreferredPhoto-do-not-work/m-p/...

 

Re: Set PreferredPhoto do not work in GMB GUI

Top Contributor
# 4
Top Contributor

Hi @Marcus O

 

Okay, you did not mention you were using bulk management tool, you just showed me 1 property.

 

Have you added logo and images via bulk management upload ?

 

http://onlineownership.com/add-logo-profile-cover-photos-for-business-pages-via-bulk-upload/

 

Or are you saying that when you set the image and apply to all locations, it is not adding the image to all locations?

 

Google My Business1.png

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership