My Business
4.6K members online now
4.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Sending verification postcard keeps failing and wont send

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Screen Shot 2016-10-08 at 6.14.38 PM.pngThe Failed alert.

When I enter my address for my UPS Box, just as they told me, the only thing that happens is this failed popup.  I cannot proceed with verifying my address and I cannot figure out why it is failing.

 

Please help!

2 Expert replyverified_user

Re: Sending verification postcard keeps failing and wont send

Top Contributor
# 2
Top Contributor

Hi @Tanner S, you can't use a UPS box to verify your business. You need to use the actual physical address of the business. Please refer to the guidelines for more info: https://support.google.com/business/answer/3038177



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Re: Sending verification postcard keeps failing and wont send

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for your response. I was aware of how to properly use
the address; i.e. the street address of the ups store and a suite number as
the private mail box.

Any idea of why I would still be receiving this message?




--
Regards,

Tanner Slaught
TPSlaught@gmail.com

Re: Sending verification postcard keeps failing and wont send

Top Contributor
# 4
Top Contributor

Hi @Tanner S, yes, because you can't use a UPS mail box as your address, period. If you wouldn't mind sharing the business details, including the website, I would be happy to take a deeper dive.

 

Thanks

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky