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Search shows only 1 restaurant when there are multiple that exist

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 
Why is it that searching for this particular thai restaurant in Madison, WI does not yield the right results?
 
In searching for "sa bai thong", it only shows the odana ave location, when in fact there is a university ave location that exists too?
 
 
 
I've noticed that the Category for each restaurant is slightly different, what is with that weird double $$ dollar sign next to the "Restaurant" category for the university location?
 
Chad
1 Expert replyverified_user

Re: Search shows only 1 restaurant when there are multiple that exist

Top Contributor
# 2
Top Contributor

Its bit hard to investigate and advice as your three links are jsut search links and appear different depending on the user useing ist and its search conditions.

Better would be providing additional screen grabs to show what  you refer to.

I get for your third link the below view:

Screenshot 2016-07-13 at 10.30.16.png

and this result doesn't show a GoogleMyBusiness result but a knowledge graph of the business created by Google from third party sources - has nothings to to with GoogleMyBusiness as we deal here about (and I don't see there any double $$ dollar sign)

 

You first link gives me this GoogleMyBusiness knowledge graph - alos without any double $$ dollar sign:

 

Screenshot 2016-07-13 at 10.34.26.png

 

Just the second link gives me a result showing the double $$ dollar sign:

 Screenshot 2016-07-13 at 10.38.14.png

 

the double $$ dollar sign is Google-created and describes the price level - they gather this info from third party sites by their algos. 

 

both results refer to different but verified GoogelMyBusiness Listings
https://maps.google.com/?cid=17447870569171956648 

and 

https://maps.google.com/?cid=3089540019596864754

 

What's wrong with both listings?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Search shows only 1 restaurant when there are multiple that exist

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
OK, forget about the dollar $$ sign, that was not the main concern.

The problem is this: searching for a restaurant in the area only shows 1 location. It should show both, like this:
https://www.google.com/search?q=mcdonalds&oq=mcdonalds&aqs=chrome.0.69i59.1302j0j1&sourceid=chrome&i...

If you scroll down, it will show the several locations. I'm not sure how to attach screenshots here, but I hosted it on imgur:
http://i.imgur.com/BRpQaoR.png

But it does not show the 2 locations, only the one on Odana Rd. See:
https://www.google.com/search?q=sa+bai+thong&oq=sa+bai+thong

Chad


Re: Search shows only 1 restaurant when there are multiple that exist

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Sorry, I don't know the difference between GoogleMyBusiness and a Knowledge graph. I was directed to post here from this post:
https://productforums.google.com/forum/?notifsrc=BUUURAAFWoqoKCqICiiAGw&utm_medium=email&utm_source=...

Re: Search shows only 1 restaurant when there are multiple that exist

Top Contributor
# 5
Top Contributor
The problem is this: searching for a restaurant in the area only shows 1 location. It should show both

sorry for being bit sarcastic.

But the above  is correct and not correct - depending on HOW you SEARCH.

If you would search like I did below

Screenshot 2016-07-13 at 18.34.10.png

you will get both restaurants.

 

If just searching for the name you wont.

 

Now the sarcasm:

 

I your next life start a career a boss of a new searching engine.

And take care your engineers  will generate results as YOU believe you SHOULD get them.

Perhaps they will arrage it for you.

 

But in this life you and me and many other users have to live and deal with the existent GoogleSearch and this doesn't show results as YOU might believe they shoudl show them for you.

There are many mysteries in showing and ranking results.

Learn more about here:

https://support.google.com/business/answer/7091?hl=en

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile