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Search service area

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My company services customers at their premises. The physical business address is quite a distance from the service area. 

 

The question is why wont Google search for the service area where my customers are?

What do I need to do so my customers can see my service area?

2 Expert replyverified_user

Re: Search service area

Top Contributor
# 2
Top Contributor
it should Michael

what are the details of your SAB?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Search service area

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Helmet I am franchisee that provides OH&S services at my clients workplaces. My service area is approximately 25km from my office. I have used the postcode to illustrate my service area. Google seems to rank the businesses physically closer to this area higher than mine.

Re: Search service area

Top Contributor
# 4
Top Contributor
wasn't it me asking you about the details of your business page?

Your poor answer doesn't contain any details but the kind of service.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Search service area

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Helmet what is SAB and what details do you want?

Remeber this is your world, I have no idea what jargon you are talking about.

Re: Search service area

Top Contributor
# 6
Top Contributor
Michael I'm a user like you and don't live in the world of Google nor am affiliated with them.
But you introduced you here as "My company services customers at their premises."
This means you run a Service Area Business (Abbrevition SAB)

To investigate your issue I need at least this details:
the exact Name of the business page you created and its city or town
Helpful would be the full address as you specified it in your dashboard for it and the specified Service Area

Or provide the URL of the business page.

Regards
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Search service area

Google Employee
# 7
Google Employee
Hi @Michael B,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business