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Right address but wrong position on Maps

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# 1
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Hi all,

 

My name is Amélie and I am facing an issue with my company's Google profile. I entered the right address on our profile, but when you search for the company name onto Google Maps, it shows our suburb and when you actually click on it, it shows the whole Australia. 

 

Here is our current address:

Suite 33, 20-28 Maddox Street

Alexandria 2015, NSW

Australia

 

Here is what it shows when you type our name

Alexandria, NSW

 

Here is what is shows when you click on it

Australia.

 

Could anyone help me please? :)

1 Expert replyverified_user

Re: Right address but wrong position on Maps

Top Contributor
# 2
Top Contributor
seems you missed providing or adding properly the intended screenshots;
Note about "how to add screen captures or similar to posts":
https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
(or upload them to a public picture site - linking them to here)
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Right address but wrong position on Maps

N/A
# 3
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Hi again! Here are some screenshot (sorry the photo input just wouldn't work).

When you type the name:

https://s3.postimg.io/yojeubc3n/Capture.png

When you actually click on it:

https://s3.postimg.io/am2kzfvgj/Capture2.png

But our address is correct and validated (for several months now):

https://s3.postimg.io/lztpodvcz/Capture3.png

 

Thanks!