The Eclectic Cafe and Vinyl
132 Spring St.; Charleston, SC 29403
I have 11 reviews of my business, 10 of which are for 5 stars and one of which is for 2 stars. The mean of these rating is 4.72. Regardless, when you google my business it shows an average rating of 4.0. I understand that google uses a strange system to average out scores, but this is just bad math. How do I get that rating changed to something more reflective of actual customer feedback. Right now I feel as though one person, who probably likes nothing, is controlling how we are viewed by people who first come in contact with us via google.