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Reviews not being posted

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

In my most recent round of soliciting google reviews from my customers, I received 7 reviews in just a few days.  None of them have appeared.  Has google filtered these out because they were all received within such a short period of time?  If so, is there anything I can do to demonstrate that the reviews are legitimate and have them posted?  The reviews were requested by me from my customers, but legitimate,  nonetheless.

Business name: Brigham Larson Pianos

Business address: 1497 S State St Orem, UT 84097

Phone: 801-701-0113

Google+: brighamlarson@gmail.com


 

1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Brigham L
December 2016

Reviews not being posted

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi Brigham,

 

Are you customers reviewing the correct listing? With just a quick overview I found 4 duplicate listings All have the same address, phone number and name. 3 of the 4 are verified. These are the listings:

http://maps.google.com/maps?cid=1243954949327348032
http://maps.google.com/maps?cid=4934991047581323563
http://maps.google.com/maps?cid=3783972878760064099
http://maps.google.com/maps?cid=4379990096216985329

 

Let me know if one of these are possibly the listings that your clients are adding reviews on that you may not have known existed. In order to fix this duplicate issue the quickest way is to message Google via Twitter IM as stated in this article, and ask them to merge the listings and this will also merge the reviews onto your main listing. 

 

I hope this answers your question,

 

Lyndsey

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Brigham L
December 2016

Reviews not being posted

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi Brigham,

 

Are you customers reviewing the correct listing? With just a quick overview I found 4 duplicate listings All have the same address, phone number and name. 3 of the 4 are verified. These are the listings:

http://maps.google.com/maps?cid=1243954949327348032
http://maps.google.com/maps?cid=4934991047581323563
http://maps.google.com/maps?cid=3783972878760064099
http://maps.google.com/maps?cid=4379990096216985329

 

Let me know if one of these are possibly the listings that your clients are adding reviews on that you may not have known existed. In order to fix this duplicate issue the quickest way is to message Google via Twitter IM as stated in this article, and ask them to merge the listings and this will also merge the reviews onto your main listing. 

 

I hope this answers your question,

 

Lyndsey

 

Reviews not being posted

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Lyndsey, this is exactly the solution!  Thank you for your time!

Reviews not being posted

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

Your welcome Brighm, I'm glad to help :)

 

If you need help with merging of the listings feel free to reply to this thread, id be happy to help.

 

Lyndsey

Reviews not being posted

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Wow, I appreciate it.  I'm amazed by your generosity.  Thank you.

Reviews not being posted

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I also have the Same issue...
Business Name:- Bhawana Restaurant

Location:-Sadulpur,India

Link of My Business
My Friends, Customers are reviewing my Restaurant.. But when I checked in my business.google.com page I found no new Reviews..

Need Help.

Reviews not being posted

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I am having the same issue, I have 1 review I received an email notification about the review, but it does not appear on my Google reviews. Is there any way to check what happened with this 1 review?

 

Company name is New Jersey Office Systems, LLC in Monroe Township, NJ

Phone #732-656-7552

 

Thanks,

Shawn