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Reviews not being posted

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I received five Google reviews for our courses in the past three weeks. However, three of these have since been removed. I added a link to our Google listing on our course evaluation form for anyone who wishes to leave us a Google review. Is this not a legitimate way to gather reviews?

 

SA Writers College

Erica Way, Durbanville Hills, Western Cape, South Africa

021 813 9224

https://www.google.com/maps/place/SA+Writers+College+-+Online+Writing+Courses/@-33.84872,18.63702,5z...

http://www.sawriterscollege.co.za

 

Regards
Nichola

1 Expert replyverified_user

Reviews not being posted

Top Contributor
# 2
Top Contributor

Hi @Nichola T

 

since your website describes your bsuiness as a online based business I doubt you are eligible for a GoogleMyBsuiness

Means you shouldn't worry not getting some gathered rveiws displayed.

 

In case the business is otherwise a college at a brick and mortar location I would suppose the students leave many reviews in the college and this would trigger getting filtered the reviews as per the same IP and location very likely

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Reviews not being posted

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have the same issue, but I am a retail store, listed for over 6 years now

 

i get customer to write reviews from their cell phones(if it is  an iphone, they logon into google through the safari, since the maps app uses Yelp), customer click "POST" .

 

neither the review gets posted nor i get an email , this has been happening since May 15th, this was the last time i got a notification email 

 

my business info: not sure if direct links are allowed , so pls google " Gadgets Repair Wesley Chapel" , on Bruce B Downs Blvd

 

thanks