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Reviews in Google+ vs Google Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Why do reviews on our google+ page not show up when you search for our office on google maps? Is it possible they are seperate accounts? Is there a way to sync them so that the one review attached to the page that shows up on google maps and the two google+ reviews are seen at the same time?

2 Expert replyverified_user

Re: Reviews in Google+ vs Google Maps

Top Contributor
# 2
Top Contributor
Hey Kenmore,

Can you please list your business name, phone number, address & website?

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
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Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
November 2015

Re: Reviews in Google+ vs Google Maps

[ Edited ]
Top Contributor
# 3
Top Contributor

There appears to be two G+ pages
https://plus.google.com/106827819322646311230/about
which is the one that is showing in search and maps and has one review

and the one that you are referring to
https://plus.google.com/105990530989903997751/about
which has two reviews and is not showing

Both pages are verified. You ultimately need to get one page removed and the reviews all moved to the remaining page

Do you have login access to both pages?

 

Regardless, gather what passwords and users you have and give support a call https://support.google.com/business/?hl=en#topic=4539639&contact=1