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Reviews for my business are under two separate entries

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The August Market

3958 Main Street, Vancouver BC V5V 3P2

778 889 7278

No google url

 

Hi,

 
 I own The August Market. When you search for "August Market Vancouver" on a web browser the display on the right side shows only two reviews, whereas if you search for the store on Google Maps or if you search for the address 3958 Main Street on a web browser an additional 7 reviews appear. I was wondering if the two entries could be merged? 
 
 Thank you.
1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author August M
March 2016

Re: Reviews for my business are under two separate entries

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

That should be easy enough to get fixed, I imagine that someone created that 2 review page without checking first to see if one already existed... that can happen sometimes. 

Here are your two Google pages:
Verified, 2 review page:
https://plus.google.com/112527224435838550776/about

Unverified 7 review page:
https://plus.google.com/108155716302898490770/about

 

Message Google Support on Twitter, and explain the situation. That should get you straightened out. 

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author August M
March 2016

Re: Reviews for my business are under two separate entries

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

That should be easy enough to get fixed, I imagine that someone created that 2 review page without checking first to see if one already existed... that can happen sometimes. 

Here are your two Google pages:
Verified, 2 review page:
https://plus.google.com/112527224435838550776/about

Unverified 7 review page:
https://plus.google.com/108155716302898490770/about

 

Message Google Support on Twitter, and explain the situation. That should get you straightened out. 

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Re: Reviews for my business are under two separate entries

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks

Re: Reviews for my business are under two separate entries

Community Manager
# 4
Community Manager
Hi August,

Thanks for writing in. We went ahead and moved these reviews for you. We are able to handle this type of issue either in the Community or via Twitter support, so please feel free to contact us either way that is most convenient for you in the future!

Best,
Liz
GMB Community Manger