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Reviews for a Brand Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

I am trying to work out how I can get my clients to leave a review no my brand page. On the backend I can see a review section and I have checked the settings to make sure it is viewable to all users. However when I look at my brand page I can't see anywhere for people to leave reviews. Is there any way for people to leave reviews on a brand page?

 

I will eventually set my business up as a local service based business but I am moving interstate in two months so will not bother doing this until the move is complete.

 

Any insights? I'm surprised I can't find any info on this online.

2 Expert replyverified_user

Re: Reviews for a Brand Page

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
I think I've just found the answer here: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/Wondering-why-reviews-tab-is-no...

I'll leave this post up for anyone looking for the same info but I have discovered that reviews cannot be left of a brand page and the tab I thought was for reviews is actually for reviews that I have left on other people's page. I only feel mildly foolish ;)
Marked as Best Answer.
Solution
Accepted by Tim Capper (Top Contributor)
November 2015

Re: Reviews for a Brand Page

Top Contributor
# 3
Top Contributor
Gareth,
Right a brand page cannot have review. Only Local Business and Service are businesses can. The review you are talking about are probably the review the business page has made.
Ben Fisher, Google My Business Top Contributor
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Re: Reviews for a Brand Page

Top Contributor
# 4
Top Contributor

@Ben Fisher

Please read in the thread @Gareth B linked in his answer my last post over there:

 

qouting the main part below:

--------------------------------------------------

FWIW:

Brand pages are not completely excluded from the reviewing feature.
They indeed can't GET reviewed.
Getting reviews is possible for local pages ONLY.

But brand  pages can WRITE & POST reviews (creating them under the account (aka "authorship") of the business)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Reviews for a Brand Page

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I'm unable to see the all number of reviews on google map 

https://www.google.co.in/search?q=Marvel+Corporate+Services&oq=marvel+cor&aqs=chrome.0.69i59j69i60l3...,,,

its showing 25

while we got 30 reviews

Reviews for a Brand Page

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hmm.. Although I'm a big fan of Google, I believe the brand page / local business page separation is quite foolish.

 

I came here looking for how to activate reviews for my brand page, because I want to remove/no longer operate my local business page.

 

Reason:

My company is a tour agency (tourism). Which means even though my business is based in Sri Lanka, my clients/guests are not local at all, 99% of them are from overseas. So its not really a local business. And in recent events I have locals (who think they're being smart about collecting local guide points) leave fake/false reviews. I call them false because these people have had nothing to do with my business. They may have been nearby but have had no relation to my business at all.

 

Sigh, I'm just looking for a solution to this problem and I thought switching my local business page to a brand page would solve it, but I need my clients to be able to leave reviews as reviews are now a key/important part of good business nowadays and I've maintained a 5 star review history in facebook and I really want to do the same in Google.