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Reviews but no stars on my page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello! So I have recently got 9 reviews on my google page, but my rating number and stars are not showing up. Anybody know why this is? Is this something I can fix?

2 Expert replyverified_user

Reviews but no stars on my page

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi Brian,

 

Can you provide me with your GMB listing link so i can look into this further?

 

thanks!

 

Lyndsey

Reviews but no stars on my page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Onthespotnd.com is my website. How do I get you my link? 

Reviews but no stars on my page

Top Contributor
# 4
Top Contributor

Hi Brian 

 

(Hope you don't mind me jumping in Lyndsey) - it looks like this is your business, am I right? 

https://www.google.com.au/maps/place/On+The+Spot+Carpet+%26+Upholstery+Cleaning/@46.835985,-100.7946...

 

 


Priya Chandra, Google My Business Top Contributor
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Reviews but no stars on my page

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Yes it is thsnks

Reviews but no stars on my page

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭

 

Hi brian, 

 

I am seeing the same thing as you are here. 

 

Very strange! i see that you reieved all your reviews within the last week, correct?

 

Ill send this up to someone higher as it could be a glitch.

 

Lyndsey

 
 
 

 

Reviews but no stars on my page

Top Contributor
# 7
Top Contributor

@Brian S my advice would be to wait a week. The reviews are new so I've seen it take a few days to show the gold stars. If the gold stars are not there a week from now, please post back on this thread and I can escalate.


Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
Read My Column on Search Engine Land
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Reviews but no stars on my page

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hey @JoyHawkins -- think you tagged the wrong Brian S here! Got a notification for this and it's not me in the thread. Just making sure the other Brian get's notified.

Reviews but no stars on my page

Top Contributor
# 9
Top Contributor

Whoops! I'll try that again. @Brian S

 

Apparently this forum is case sensitive.


Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Reviews but no stars on my page

Top Contributor
# 10
Top Contributor

That's hilarious - I can't tag him because you guys have the exact same username. I'll file a bug request.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual